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Doing & Saying the Right Thing: Professional risk and crisis management, Allan Bonner.
1 Allan Bonner. Doing & Saying the Right Thing: Professional risk and crisis management
Edmonton: Sextant Publishing 2004 0973113413 / 9780973113419 1st ed, 3rd printing Paperback Like New 8.9 x 5.9 x 0.4 inches 
This book is as much a training manual as it is a guide to successful risk and crisis management. It has been developed out of the methodology of the SOCKO SYSTEM which has been the heart of the training program employed of THE CENTRE FOR TRAINING IN RISK AND CRISIS MANAGEMENT in Toronto, Canada. 
Price: 24.95 USD
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Media Relations, Allan Bonner.
2 Allan Bonner. Media Relations
Toronto: Boheme Press 2003 1894921003 / 9781894921008 Paper back New Not issued Author's remarks and sign on first page.
A complete guide to effective media relations, this reference helps organizations deliver a message to those that matter, at all times and in all circumstances. Explained is how organizations can assess news value and decide what messages need to be conveyed. Also discussed are how to prepare for various types of media confrontations, how to handle tough questions, and how to develop and execute a media relations strategy. Additionally, tips for becoming a polished media performer are included. 
Price: 16.95 USD
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Capitalism for Tomorrow: Reuniting Ownership and Control, Allen Sykes.
3 Allen Sykes. Capitalism for Tomorrow: Reuniting Ownership and Control
Oxford: John Wiley & Sons 2000 184112107X / 9781841121079 Hard bound Like New New 6.4 x 0.9 x 9.6 inches Introductory Pages have only two lines highlighted
Capitalism for Tomorrow is a penetrating critique of contemporary capitalism. Why is it that, despite high economic success and employment, there is enormous and widespread dissatisfaction with our version of capitalism? Sykes asks what sort of capitalism we could enjoy tomorrow if the present problems and weaknesses can be addressed. Capitalism for Tomorrow is a businessman's contribution to the perennially important debate on economic and corporate governance. Allen Sykes demonstrated that passive, absentee ownership is the fundamental weakness undermining the full efficiency and accountability of Anglo-American capitalism. He provides original, practicable and integrated remedies to this and other weaknesses to the clear benefit of shareholders, managements, employees and pension fund members alike. ALLEN SYKES has worked in a number of major international companies. He is the co-author with A J Merrett of The Finance and Analysis of Capital Projects, a hugely influential best seller that defined the way the world assesses and organises the financing of major projects. 
Price: 19.99 USD
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The New Entrepreneurs: building a green economy for the future, Andrew Heintzman.
4 Andrew Heintzman. The New Entrepreneurs: building a green economy for the future
Toronto: House of Anansi Press 2010 0887842275 / 9780887842276 Hard bound New New 2.5 x 15.2 x 22.9 cm 
In The New Entrepreneurs, author and venture capitalist Andrew Heintzman introduces us to the innovative business leaders who are at the forefront of the green economy. From forestry, water, and energy to transportation and agriculture, Heintzman profiles the enterprises that are developing cutting-edge, clean-tech products and innovations for export to a vast and rapidly expanding global market. In a world that faces growing threats of climate change, peak oil, and resource scarcity, Heintzman shares his vision of a new and prosperous way forward. Highly engaging and a powerful call to action, The New Entrepreneurs offers a fresh and visionary approach to redesigning our current economic system, one that uses the powerful forces of capitalism to act as a catalyst for broad social change. 
Price: 29.95 USD
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The Authenticity Hoax: How We Get Lost Finding Ourselves, Andrew Potter.
5 Andrew Potter. The Authenticity Hoax: How We Get Lost Finding Ourselves
Toronto: McClelland & Stewart 2010 0771071051 / 9780771071058 1st Hard bound New New 6.2 x 1.1 x 9.3 inches Author's remarks and sign on first page.
We live in a world increasingly dominated by the fake, the prepackaged, the artificial: fast food, scripted reality TV shows, Facebook "friends," and fraudulent memoirs. But people everywhere are demanding the exact opposite, heralding "authenticity" as the cure for isolated individualism and shallow consumerism. Restaurants promote the authenticity of their cuisine, while condo developers promote authentic loft living and book reviewers regularly praise the authenticity of a new writer's voice. International bestselling author Andrew Potter brilliantly unpacks our modern obsession with authenticity. In this perceptive and thought-provoking blend of pop culture, history, and philosophy, he finds that far from serving as a refuge from modern living, the search for authenticity often creates the very problems it's meant to solve. 
Price: 32.99 USD
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How Industries Evolve: Principles for Achieving and Sustaining Superior Performance, Anita M. McGahan.
6 Anita M. McGahan. How Industries Evolve: Principles for Achieving and Sustaining Superior Performance
Boston: Harvard Business Review Press 2004 1578518407 / 9781578518401 1st Hard bound New New 9.7 x 6.4 x 1 inches 
An Insightful Model for Understanding Industry Change From Xerox to K-Mart to Sotheby's, great companies have failed to translate extraordinary innovation into better profitability. Why does this happen? Anita M. McGahan argues that great companies fail to profit from investments in innovation when they break their industries' rules for how change can take hold. In this book, she shows how to develop a strategy that is aligned with the rules of industry change. By understanding and operating within the rules, executives can better appreciate the tradeoffs that are unique to each company's evolutionary path-and consequently improve performance by making smarter, more profitable strategic bets. How Industries Evolve is based on extensive statistical studies of 700 global industries and more than twenty-five case studies. McGahan identifies four models of industry evolution-progressive, creative, radical, and intermediating-and shows how a company can diagnose which model most closely describes the trajectory of change in its industry. The book then explains how company strategists can use their understanding of this model to carefully coordinate choices about R&D, alliances, internal venturing, leadership style, compensation, modularization, and time-to-market. By supporting executives' efforts to recognize and respond to shifts in industry structure, this book will ultimately help companies to achieve and sustain superior performance. 
Price: 35.00 USD
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First impressions: what you don't know about how others see you, Ann Demarais & Valeries White.
7 Ann Demarais & Valeries White. First impressions: what you don't know about how others see you
New York: Bantam Dell 2004 0553803204 / 9780553803204 Hard bound New New 23.6 x 16.1 x 2.3 cm 
What kind of first impression do you make? A first impression is the most important impression you’ll ever make—and you get only one chance to make it. Business deals can be made or broken, first dates become second dates or not, friendships are created or fail to form; everything hinges on that all-important initial encounter. And yet most of us don’t know how we’re really seen by others. Many of us don’t know how to make a good impression. Wouldn’t you like others to see you as confident, interesting, attractive, and sincere? Ann Demarais, Ph.D., and Valerie White, Ph.D., consultants to many Fortune 100 companies as well as creators of First Impressions, Inc., a New York–based dating and consulting firm, offer you the keys to putting your best self forward in any new situation, whether you want to strike up a conversation at a party or are meeting a blind date or a new business client. You’ll learn to see yourself as others see you, and how to tweak your style to create the impression that reflects the real you. Breaking down a successful first impression into its seven fundamentals, the authors show you how to master these principles so that you can make the best first impression. They also show how to avoid common misunderstandings that leave others with a bad impression, how to reveal the four universal social gifts, and they outline practical steps you can take to enhance your personal charm. Informative and filled with enlightening research studies, do-it-yourself checklist reviews, and dozens of helpful case histories, First Impressions is a fun, groundbreaking, and long-overdue guide to the most important moment of virtually any relationship. 
Price: 22.95 USD
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Best Practices: Managing and Marketing Your Cosmetic Medical Practice in Turbulent Times, Ann Kaplan.
8 Ann Kaplan. Best Practices: Managing and Marketing Your Cosmetic Medical Practice in Turbulent Times
Toronto: Ann Kaplan 2009 0981311903 / 9780981311906 Hardbound New New 22.9 x 15.2 x 2.5 cm 
The past decade has seen a boom in the cosmetic enhancement industry. With the advent of laser technology and a growing array of dermal fillers and botulinum toxins, the marvels of non-surgical cosmetic enhancement unfolded and suppliers, cosmetic doctors, and patients alike happily reaped the rewards. Then came the inevitable bust. With the world economy in a downward spiral, no industry has escaped the clutches of the recession. Cosmetic doctors are increasingly finding that patients are spending fewer dollars and visiting less often. At the same time, a new wave of competition has entered the market as less qualified non-physicians begin to set up shop. For the first time, cosmetic medical practitioners find themselves asking, what now? Best Practices explains how, for the bold and the clever, an economic downturn is a golden opportunity. Drawing on the experience of some of the worlds most successful cosmetic doctors and the expertise of the leading minds in business, Ann Kaplan shows how to strategically navigate your way to a more efficient and profitable business model, both now and in the long run. With the right attitude (and a great deal of sweat and a few tears) she argues that you can actually grow your business in a downturn economy. With an incredible insight and innovative ideas, she will change the way you think about the business of beauty. 
Price: 24.95 USD
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Runaway World: How Globalization is Reshaping Our Lives, Anthony Giddens.
9 Anthony Giddens. Runaway World: How Globalization is Reshaping Our Lives
New York: Routledge 2000 0415927196 / 9780415927192 1st Hardbound New New 8.2 x 5.2 x 0.6 inches 
'This little book is full of insights about who we are and where we are going.' - Financial Times The most accessible book yet by one of the most influential thinkers of our time, Runaway World evaluates the ever-increasing impact of globalization today. Extending his arguments beyond the merely economic, Giddens shows how our growing interdependence directly affects our everyday lives. Neither a cheerleading endorsement of emerging markets, nor a fearful rant on the growth of terrorism or loss of American jobs, this is a book about a world that grows smaller every day, and how those changes are affecting our culture, our traditions, our families, and our politics. Identifying globalization as a true cultural force, this eloquent and important volume is the starting point for anyone concerned about our increasingly interconnected world. 
Price: 17.95 USD
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The Intimate Commodity: Food and the Development of the Agro-Industrial Complex in Canada, Anthony Winson.
10 Anthony Winson. The Intimate Commodity: Food and the Development of the Agro-Industrial Complex in Canada
Aurora: Garamond Press 1993 0920059198 / 9780920059197 Paperback Like New (Author dedication remarks and sign on first page) 5.9 x 0.5 x 9 inches 
The Intimate Commodity is the first book to examine power and control within the Canadian food economy, and to blend historical scholarship with new empirical research on the topic. The author examines the rise of the agricultural producers and agrarian movements, and the shift in the balance of power to major food manufacturing consortia and retail food chains. In addition, the social and human impact of these changes during the era of free trade and global economic restructuring are a major component of the work. 
Price: 24.95 USD
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Production and Inventory Management, Arnoldo C. Hax & Dan Candea.
11 Arnoldo C. Hax & Dan Candea. Production and Inventory Management
New Jersey: Prentice Hall 1984 0137248806 / 9780137248803 Hardbound New Not issued 9.3 x 6.3 x 1.3 inches 
This book is intended to be a text for a course dealing with effective design of production and inventory management systems. It surveys, in a fairly exhaustive way, the most important model-based contributions to the central themes of production and inventory management: facilities design, aggregate production planning, inventory control, forecasting methods and operations scheduling. Throughout the book the emphasis has been to present a clear formulation of the basic issues, to describe the most relevant methodologies to address these issues in some detail, and to facilitate the further research of more advanced topics by providing comprehensive reference material. The level of the book is that of the advanced undergraduate or graduate in business administration, industrial engineering, or operations research. It has evolved through many years of research work in operations management conducted at M.I.T. 
Price: 56.00 USD
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Millennial Leaders: Success Stories from Today's Most Brilliant Generation Y Leaders, Bea Fields; Scott Wilder; Jim Bunch & Rob Newbold.
12 Bea Fields; Scott Wilder; Jim Bunch & Rob Newbold. Millennial Leaders: Success Stories from Today's Most Brilliant Generation Y Leaders
New York: Morgan James Publishing 2008 1600373518 / 9781600373510 Hard bound New (Title page is slightly torn and has crease mark) New 23.9 x 16.1 x 2.7 cm 
The people who have been tagged as "Gen Y" - the generation between the ages of 18 and 30 - are making a tremendous impact on today's culture. Their entrepreneurial prowess and adventurous spirit have spawned countless successes in business. This generation has grown up with more technological advances than any prior group. They have a distinctive way of managing their interests, their businesses, and their lives. And their power is a force to be reckoned with. In Millennial Leaders: 28 success stories from the most brilliant leaders of tomorrow who are already leading today, we explore how to effectively communicate with Gen Y and how to utilize their talents, most of which are entirely foreign to the more seasoned (i.e., older) generations, like the Baby Boomers and Traditionalists. Millennial Leaders features interviews with 25 of these Gen Y leaders, and represents the merging of the authors' leadership capabilities with the talent and skill sets of the experts interviewed. 
Price: 30.95 USD
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Great Companies Deserve Great Boards: A CEO's Guide to the Boardroom, Beverly Behan.
13 Beverly Behan. Great Companies Deserve Great Boards: A CEO's Guide to the Boardroom
New York: Palgrave Macmillan 2011 0230113656 / 9780230113657 Hard bound New New 15.4 x 2 x 24.4 cm 
Despite the many changes in governance regulation over the past decade, few boards function as a true corporate asset to the companies they oversee. In this book, Behan offers practical advice that a CEO, Chairman or board member can introduce at the very next meeting. Boardrooms are filled with intelligent, accomplished people—yet seldom achieve their full potential and add the kind of value for the CEO, executive team and company shareholders that many boards are actually capable of. Beverly Behan draws on her experience working with more than 100 boards over the past 14 years—from major Fortune 500s to recent IPOs—offering no-nonsense insights that can take any board from mediocrity to the top of its game including establishing a constructive working relationship with your board; addressing some of the dysfunction that may lie within the board you’ve inherited, and making your board a significant asset to you, your company, and your executive team. Working with the Board of Directors is one of the most important components of any CEO’s job—and most will admit it is something they wish they knew more about. Nearly all CEOs want to change at least something about their board, yet many are unsure how to go about this in the right way. This book not only alerts the reader to common pitfalls that CEO's can make with their boards, it provides workable approaches to a tackle a variety of boardroom issues from getting new talent into the boardroom to engaging effectively with the board on strategy and succession planning. 
Price: 35.00 USD
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Sketching User Experiences: Getting the Design Right and the Right Design, Bill Buxton.
14 Bill Buxton. Sketching User Experiences: Getting the Design Right and the Right Design
San Francisco: Morgan Kaufmann 2007 0123740371 / 9780123740373 1st Paper back New Not issued 0.8 x 7.5 x 9.2 inches 
Sketching User Experiences approaches design and design thinking as something distinct that needs to be better understood-by both designers and the people with whom they need to work- in order to achieve success with new products and systems. So while the focus is on design, the approach is holistic. Hence, the book speaks to designers, usability specialists, the HCI community, product managers, and business executives. There is an emphasis on balancing the back-end concern with usability and engineering excellence (getting the design right) with an up-front investment in sketching and ideation (getting the right design). Overall, the objective is to build the notion of informed design: molding emerging technology into a form that serves our society and reflects its values. Grounded in both practice and scientific research, Bill Buxton’s engaging work aims to spark the imagination while encouraging the use of new techniques, breathing new life into user experience design. Covers sketching and early prototyping design methods suitable for dynamic product capabilities: cell phones that communicate with each other and other embedded systems, "smart" appliances, and things you only imagine in your dreams Thorough coverage of the design sketching method which helps easily build experience prototypes-without the effort of engineering prototypes which are difficult to abandon Reaches out to a range of designers, including user interface designers, industrial designers, software engineers, usability engineers, product managers, and others Full of case studies, examples, exercises, and projects, and access to video clips that demonstrate the principles and methods 
Price: 49.95 USD
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Beyond Good Company: Next Generation Corporate Citizenship, Bradley K. Googins; Philip H. Mirvis & Steven A. Rochlin.
15 Bradley K. Googins; Philip H. Mirvis & Steven A. Rochlin. Beyond Good Company: Next Generation Corporate Citizenship
New York: Palgrave Macmillan 2007 140398432 1st Hard bound New New 6 x 0.8 x 9 inches 
The authors have conducted extensive research into the role of business in public life, and this book developes the themes of that work. It takes a practice-oriented look at corporate citizenship, and uses real, behind the scenes examples from well-known companies to show that for many firms social responsibility is becoming more integrated into corporate strategy. 
Price: 42.00 USD
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Full Leadership Development: Building the Vital Forces in Organizations (Advanced Topics in Organizational Behavior series), Bruce J. Avolio.
16 Bruce J. Avolio. Full Leadership Development: Building the Vital Forces in Organizations (Advanced Topics in Organizational Behavior series)
Thousand Oaks: SAGE Publications 1999 0761906037 / 9780761906032 1st Paperback New 9 x 6.2 x 0.6 inches 
The author approaches the concept of leadership as a system, not just as a process or a person. His framework is based on what he defines as the full range of leadership: people, timing, resources, the context of interaction, and the expected results in performance and motivation. He contends that when a leadership system is optimized, it in turn optimizes the vital force of each individual, thereby enhancing the collective force of the entire organization. 
Price: 52.95 USD
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Looptail: How One Company Changed The World By Reinventing Business, Bruce Poon Tip.
17 Bruce Poon Tip. Looptail: How One Company Changed The World By Reinventing Business
Toronto: Collins Canada 2013 1443420263 / 9781443420266 1st Hard bound New New 16 x 2.5 x 23.8 cm 
In 2010, Bruce Poon Tip shut down his human resources department. After building G Adventures from his garage into the world’s largest adventure travel company with over 1,500 employees around the world, it was a controversial decision. Recognized as a top CEO by Profit, Canadian Business, Forbes and others, Poon Tip is a sought-after speaker whose unconventional management practices have helped him build an adventure travel company with $200 million in revenue and consistent and unprecedented growth for over two decades. Looptail is the story of Poon Tip’s journey from humble beginnings as a rebellious misfit kid with entrepreneurial ambitions to his placeas a world-renowned business leader who believes in the importance of good karma, freedom, happiness and making meaningful connections. Looptail shares lessons and stories about branding, management, disruption and other key topics through a colourful first-person narrative of Poon Tip’s own experiences and the key turning points in G Adventures’ evolution into a global brand. 
Price: 24.95 USD
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The Loyalty Leap: Turning Customer Information Into Customer Intimacy, Bryan Pearson.
18 Bryan Pearson. The Loyalty Leap: Turning Customer Information Into Customer Intimacy
Toronto: Portfolio Penguin 2012 0670066346 / 9780670066346 1st Hard bound New New 16 x 2.4 x 23.6 cm Author signature copy.
Most consumers don't trust companies as much as they used to. So how has Bryan Pearson convinced 99.99 percent of his ten million customers in LoyaltyOne’s AIR MILES Rewards Program to willingly share their personal information? Pearson shows readers how to build the unwavering consumer loyalty needed for long-term relationships and how to do so without infringing on the privacy of their consumers. The Loyalty Leap arrives at a crucial time, illuminating the best practices for responsibly selecting, collecting, and employing customer data—the raw material of today's marketing industry. Supplemented with compelling corporate stories and the results from an extensive 2011 consumer survey, it provides a snapshot of consumer attitudes about privacy and the use of personal information for marketing and business purposes. 
Price: 24.00 USD
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Benchmarking: A Guide to  Hiring and Managing Persons with Learning Disabilities, Carter Hammett; Jayne Greene-Black;J.Douglas Salmon & Glenda Mascarenhas.
19 Carter Hammett; Jayne Greene-Black;J.Douglas Salmon & Glenda Mascarenhas. Benchmarking: A Guide to Hiring and Managing Persons with Learning Disabilities
Toronto: ALDER 2005 09737264 Paper back Like New Not issued 
This book is geared to employers who want to expand their diversity initiatives by hiring or accommodating someone with a learning disability or Attention Deficit Hyperactivity Disorder. This up to-date resource looks at different types of learning disabilities, their accommodations, recruitment and retention strategies, workplace literacy and a host of other contemporary workplace issues that will offer solutions to all your employment needs 
Price: 39.95 USD
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Organizational Assessment: A Framework for Improving Performance, Charles Lusthaus (ed.) & others (ed.).
20 Charles Lusthaus (ed.) & others (ed.). Organizational Assessment: A Framework for Improving Performance
Ottawa: IDRC Books 2002 0889369984 / 9780889369986 Paperback New 0.5 x 6.8 x 8.8 inches 
The inability of development agencies to understand and improve the performance of the organizations they support continues to impede progress in the developing world, even after a decade of reforms. Strengthening the institutions that receive those grants and loans ― including government ministries and executing agencies as well as nongovernmental organizations ― has become the key to improving the efficiency and effectiveness of development assistance. This book offers a clear-cut methodology to diagnose institutional strengths and weakness at the onset of development activities. In this way, beneficiaries can respond to growing pressures from donor governments and organizations for accountable and sustainable use of development funding. The authors examine all aspects of organizational performance, including the enabling environment, institutional capacity, management, financial viability, and staff motivation. They also review the methodological issues involved in carrying out an assessment, ranging from the choice and framing of questions to data collection and analysis, the question of who "owns" the assessment, and the reporting of results. Designed for practitioners interested in organizational diagnosis and social change, this book includes a quick guide for organizational assessment, a sample report outline and questions, and a comprehensive assessment glossary. 
Price: 19.95 USD
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